Wondering if you should worry about post-purchase activities? According to a study, businesses lose $1.6 trillion a year to customers who leave them. Learn how post-purchase activities affect customer satisfaction.

The eCommerce landscape is fast-changing, creating new challenges and opportunities for retailers every single day. To optimize logistics, you must understand the trends that are influencing them.

Living in a sharing economy, on-demand services have driven the 21st-century lifestyle. We want services that can provide us with what we want, as soon as possible and exactly the way we want it. Ten or fifteen years ago, many of the services that we have today would have seemed absurd.

Customer expectations from e-commerce merchants have increased a lot, especially when it comes to delivery management. Customers want fast delivery, the ability to track and trace their products, be updated in real-time, and when the product will reach their doorstep.