An overwhelming amount of holiday purchase returns are becoming a serious problem for the retail industry. Holiday returns can severely impair your profits, if not understood and dealt with. This article delves into the details of the holiday returns problem and what you should focus on to fix it.

Wondering if you should worry about post-purchase activities? According to a study, businesses lose $1.6 trillion a year to customers who leave them. Learn how post-purchase activities affect customer satisfaction.

Drivers play an important role in the reverse logistics process. They can reduce or increase your revenue. Want to know how to optimize a driver’s role?

In the digital era, technology solutions may be the only way ahead to strengthen the supply chain and reverse logistics, track consumer behavior while making intelligent business decisions.

The eCommerce landscape is fast-changing, creating new challenges and opportunities for retailers every single day. To optimize logistics, you must understand the trends that are influencing them.